Privacy Policy

1. Introduction

Casa Merchants ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.casamerchants.com or use our services.

2. Information We Collect

2.1 Personal Information

When you contact us or request a quote, we may collect:

• Name and contact information (email, phone number)
• Company name and position
• Project details and requirements
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent on pages
• Referring website address

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements

You can choose to accept or reject non-essential cookies through our cookie consent banner. You can also control cookies through your browser settings.

4. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide quotes
• Deliver our water treatment services
• Improve our website and services
• Send you relevant information about our products and services (with your consent)
• Comply with legal obligations

5. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Professional advisors (legal, accounting)
• Government authorities when required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent at any time

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

9. Third-Party Services

Our website may use third-party services including:

• Google reCAPTCHA: To protect forms from spam (subject to Google's Privacy Policy)
• Google Analytics: To analyze website traffic (if enabled)

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: